Frequently asked questions
Learn more about self-storage in Greendale, IN
Making self storage simple.
It depends on what you plan to store. Smaller items like boxes, books, or seasonal gear might only need a 5×10 unit, while furniture, large appliances, or multiple items may require larger space (10×10, 10×15 or bigger). If you’re unsure, contact us and we can help you estimate what size works best.
You’ll need a valid government-issued photo ID (e.g., driver’s license, state ID, or passport). You’ll also sign a rental agreement so we know who’s responsible for the unit and understand the rules of storage.
We offer flexible, month-to-month rentals so you aren’t locked in to a long term if you only need storage for a short time.
For safety and legal reasons, there are certain items that are prohibited. These typically include flammable or explosive materials, perishable food, living things (plants, animals), hazardous/toxic substances, and anything illegal. If you’re unsure about a particular item, just ask us.
Access hours are 24 hours a day, 7 days a week.
Yes! You can reserve a unit ahead of your move or storage need. Reserving ensures the unit size you need is available when you’re ready. Use our online reservation system to book a unit today.
We accept major credit/debit cards and checks via our online payment platform. Payments are due on the first of every month. We also offer auto-pay if you’d like to simplify monthly billing.
While facility insurance covers the building itself, it doesn’t usually cover the contents of storage units. We strongly recommend you carry insurance that covers your belongings in storage.
You can end your rental by giving us 30 days’ notice via your online portal. On move‑out day, please empty the unit, remove your lock, and let us know when you’ve vacated so we can check the unit.
Yes. At Greendale Self Storage, tenants are responsible for providing their own lock. This ensures that only you have the key or combination, giving you complete control over access to your unit. We recommend using a high-quality disc lock or padlock for the best security.